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Why does Zansa ask for an hour a week from people who know the numbers?
Zansa asks for about an hour a week from the people who know where the numbers come from because systems alone cannot explain why figures differ. Someone who works with the data daily can often resolve in minutes what would take days to guess.
These people might be a bookkeeper, an operations manager or a sales administrator. They know which spreadsheet is the real one, which field staff misuse, and what a code means.
The time is modest and regular. Skipping it tends to lengthen the project, since unanswered questions hold up the data models. If this is difficult for your team, raise it on the intro call.
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